Guest Services Associates are a vital part of Chalet View Lodge. As keys to our Guest Satisfaction drivers, representatives are critical to the continued success of our hotel, our brand, and our company as a whole. Guest Services Associates are in constant contact with guests, and have the most diverse operating exposure within the resort.
Ideal Guest Service Associates are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. These associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise. Guest Services Associates are constantly looking for ways to enhance the guest experience.